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PIMENTO INTELLIGENCE™

AI that works on the data you already have

Intelligence is the AI behind PIMento. It mines your orders, accounts, products and channels for the patterns that matter, lets your team ask questions in plain language, and grounds every answer in your own data, traced back to where it came from.

  • Data mining
  • Channel analysis
  • Chat on your data
  • Grounded AI answers
  • MCP server
  • AI agents with guardrails
  • Governance & audit
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IN THE PRODUCT

See exactly where your online revenue is hiding

The channel activation view sorts every account by how far it has come online, puts a dollar figure on what is still ordered the slow way, and ranks the accounts worth a call, with the rep and contacts attached.

PIMento Intelligence channel activation view: accounts grouped into five stages from never visited to ordering online, with offline revenue per stage and a ranked list of accounts with their rep, orders, site visits and contacts
$56.2Min orders from 5,006 accounts still not placed through the storefront, ranked account by account
81%of accounts were set up for the storefront but had never visited, with $37.7M in orders still placed offline
427accounts were browsing but not buying online, carrying $16.8M in orders a rep can convert
6,342accounts tracked across five stages, refreshed every day from ERP and storefront data

Live data from a regional flooring distributor on PIMento, October 2026. Account and rep names blurred.

01 // WHAT IT DOES

What Intelligence does for you

Patterns you’d never spot by hand

Accounts going quiet, overdue reorders, cross-sell gaps, search misses and channel shifts, found across every order and visit.

Chat with your data

Ask about your catalog, orders and accounts in plain language and get an answer, not a report to build.

AI you can trust

AI assistants and agents connect through the MCP server and work only from your own data, under the permissions you set, with a record of every action.

What it means for you: You learn what your own data has been trying to tell you and get answers in plain language, without collecting anything new or building reports by hand.
02 // HOW IT WORKS

How Intelligence works

  1. 01

    Bring the data together

    Refinery combines ERP, portal and offline order history into one data lake.

  2. 02

    Mine and analyze

    Intelligence finds the patterns, trends and the accounts behind them, refreshed every day.

  3. 03

    Put it to use

    Findings feed PIMento Compass™ for your reps, reports for managers and automations in Flow.

03 // THE SUITE

Works as one with the rest of the suite

Every layer shares the same products, pricing and accounts, so nothing is copied between tools.

01 · STUDIO™Your team's workspaceProducts, customers, orders, pricing and partner sign-ups in one place.02 · REFINERY™Your data, ready to sellBrings in, cleans up and activates data from your ERP, suppliers and files.03 · FLOW™Data that moves on its ownData, feeds, orders and industry-standard documents, delivered and kept in sync.04 · CONNECT™Composable commerce on one APICustomer portals, AI search and APIs to build composable, scalable solutions.06 · COMPASSKnowing who to callShows each rep their opportunities and the accounts slipping away.

See Intelligence on your data

A live walkthrough on your own catalog, orders and systems.

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