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Superpower · Channel intelligence

Know what every account will do next

Orders from the portal, the phone, email and the counter, combined into one history per account. PIMento™ turns it into who to call, what to offer and where revenue is slipping.

  • Account risk
  • Cross-sell
  • Reorder cadence
  • Search gaps
  • Sales forecast
Request a demoAll Superpowers
Two colleagues reviewing account insights together on a laptop
What your team sees

Insights that come with the call list attached

Every insight links to the accounts and items behind it, so it can become a call list, a campaign or a change to what the portal shows.

This week’s insightsUpdated overnight
Accounts at risk7 accounts ordering less often than usual
$184k a year
Cross-sellItems similar accounts buy that these don’t
42 accounts
Overdue reordersUsual reorder date has passed
19 orders
Unlisted itemsOrdered by phone, not yet sellable online
Quick wins
What it does

What channel intelligence does for you

Every channel in one view

Online and offline orders merge into one history per account, so insights reflect how customers really buy.

Groups you define

Compare accounts by region, size, product mix or buying pattern, and see which groups grow.

Ready to act on

Hand a list to sales, trigger an automation, or change what the portal shows, in a click.

How it works

  1. 01

    Combine the channels

    Portal, ERP and offline order history come together in one trusted model.

  2. 02

    Pick the insight

    Filter by group, region or sales rep.

  3. 03

    Act on it

    Give reps a call list, run a campaign, or adjust the storefront.

The pieces behind it

Part of one suite, not another tool to stitch in

REFINERY™Combines portal, ERP and offline order historyINTELLIGENCE™Finds the patterns and the accounts behind themCOMPASS™Puts each opportunity and slipping account in front of its repFLOW™Turns an insight into an automatic follow-up
POWERED BY PIMENTO INTELLIGENCEPatterns across every channel, found in the data you already have.Accounts going quiet, missed reorders and channel shifts, traced back to the orders behind them.
See Intelligence →
POWERED BY PIMENTO COMPASSEvery insight lands with the rep who can act on it.Opportunities, slipping accounts and a daily call list for each rep, built from real orders.
See Compass →

See insights on your own orders

We load a slice of your order history and show you the accounts and items each insight surfaces.

Request a demo
The other Superpowers

One suite, more ways to grow accounts

Channel activationA customer portal with their own pricing, approved parts and reorder lists, so ordering online becomes the easy path.Sales enablementOnline ordering works with your reps, not around them. They see every order, score and talk to their accounts, and AI flags quiet customers and abandoned carts.Server-to-server commerceYour largest customers order straight from their own purchasing systems, through EDI, punchout or API.Agentic commerceYour customers' AI assistants can find, price and order from you, under the rules you set.Data activationThe data already in your ERP, supplier feeds and spreadsheets, brought in, cleaned up and put to work across every channel.Brand awarenessBrand websites you manage with simple chat and update in real time, built on your live product data instead of WordPress plugins and patches.