TECHNOLOGY // PLATFORM

Fits the systems you run today. Built for how buyers order next.

A platform under every channel: your ERP stays the system of record, PIMento™ keeps products, pricing and orders in sync, and every way a customer orders runs on the same rail.

API reference Talk to an engineer

POST /v1/orders

// A customer's purchasing system places an order
const order = await pimento.orders.create({
  account: "Coastal Flooring Co.",
  branch:  "JAX",
  lines: [{ sku: "LVT-ADH-4G", qty: 12 }]
});

// Contract pricing applied, synced to the ERP
order.status   // → "posted_to_erp"
order.total    // → 2140.00

APIREST + webhooks

AI AGENTSNative MCP server

ERPAlways connected

B2BEDI + punchout

PLATFORM99.9% uptime guaranteed

01 // HOW IT CONNECTS

Your ERP in. Every channel out. Nothing re-keyed in between.

SOURCEERP + supplier data

Your ERP, supplier feeds, price files and spreadsheets.

PIMENTO

Refinery™

Bring in, clean up, activate

Studio™

Products, pricing, accounts

Flow™

Moves data, feeds and orders

Intelligence™

AI and chat on your data

CHANNELSConnect™ + Compass™

Portals, EDI and punchout, AI assistants, your reps.

02 // THE PIECES

The pieces, built to work as one.

01 · STUDIOYour team's workspaceProducts, customers, orders, pricing and partner sign-ups in one place.Learn more →02 · REFINERYYour data, ready to sellBrings in, cleans up and activates data from your ERP, suppliers and files.Learn more →03 · FLOWData that moves on its ownData, feeds, orders and industry-standard documents, delivered and kept in sync.Learn more →04 · CONNECTComposable commerce on one APICustomer portals, AI search and APIs to build composable, scalable solutions.Learn more →05 · INTELLIGENCEAI on the data you already haveMines your orders, accounts and channels for patterns, and answers questions in plain language.Learn more →06 · COMPASSKnowing who to callShows each rep their opportunities and the accounts slipping away.Learn more →

03 // ONE DATA FOUNDATION

A lakehouse that turns scattered data into a knowledge base for growth

Your data lives in the ERP, supplier feeds, spreadsheets and the storefront, and none of them agree. Refinery’s lakehouse aggregates it from every source, cleans and enriches it automatically, and builds the knowledge base your team uses to grow sales and your AI uses to give grounded answers: bring in, clean up, activate.

REFINERY · LAKEHOUSE

SOURCESERP
Inventory
Pricing
CRM
Supplier feeds

BRONZE · BRING INEverything lands as it was sentConnector apps pull from each system on a schedule or the moment something changes. Nothing is lost or overwritten.

▸raw, untouched copy
▸every change kept
▸full history

SILVER · CLEAN UPOne trusted version of every productYour business rules match, enrich and check the data, so items, pricing and stock agree everywhere.

▸matched & de-duplicated
▸validated against rules
▸traced back to source

GOLD · ACTIVATEReady to sell, report on and automatePortals, feeds, reports and AI agents all read from here, so every channel shows the same answer.

▸storefronts & portals
▸channel feeds & reports
▸grounded AI context

THE KNOWLEDGE BASE EVERYTHING BUILDS ON

CONNECTruns portals and one API on live data, no sync copies

FLOWmoves work between stages, with retries and audit

INTELLIGENCEmines it for patterns, with grounded answers, not guesses

COMPASSturns those patterns into who to call today

Why it matters to you: a price changed in the ERP shows up correctly on the portal, in the rep's quote and in an AI answer, and you can trace any number back to where it came from.

04 // OPERATIONS

Hosted and run by us

We host, monitor and maintain the platform, so your team runs the business, not the software.

Role-based access for staff, reps and customers
Audit trail on every order and change
99.9% uptime guaranteed

05 // FOR YOUR IT TEAM

Open by design

Every product, price, account and order is available to your systems, under the access rules you set.

REST API and webhooks
MCP server so AI agents work under your rules
ERP connectors that keep you always connected

API reference →Talk to an engineer →

See it connected to your systems

Bring your IT lead. We'll walk through it on your own data.

Request a demo